24Hr HomeCare and Palo Alto Senior “Village” Leverage Uber to Bring Transportation Solutions to Older Adults

Avenidas Village collaborates with home care company to develop a
successful way to bring Uber on demand rides to the older adult

PALO ALTO, Calif.–(BUSINESS WIRE)–#24hrhomecare–Avenidas Village, a membership-driven senior organization in Palo Alto
that brings services and amenities to Older Adults in their homes, has
partnered with 24Hr HomeCare to enhance senior mobility through the use
of Uber’s ridesharing technology.

The innovative partnership between Avenidas Village and 24Hr HomeCare
makes on-demand and affordable transportation accessible to older
adults, as no app, smartphone, or internet connectivity is required by
riders. Riders can now call a live 24Hr HomeCare representative at any
time of the day to book a ride. 24Hr HomeCare will coordinate the
logistics and communicate with the rider and Uber driver regarding pick
up information. The collaboration with 24Hr HomeCare ensures a
transportation alternative for Avenidas Village members with urgent, or
short-notice, transportation needs.

24Hr HomeCare has partnered with Uber to leverage technology to provide
multiple rides simultaneously. Riders can opt for uberASSIST, which has
Uber driver-partners that are specifically trained by the Open Doors
Organization to assist riders from the senior and disabled community
into vehicles and accommodate folding wheelchairs, walkers, and scooters.

Vicki Epstein, Director of Avenidas Village, explained, “As technology
changes, we have an opportunity to improve our transportation offerings.
24Hr HomeCare’s unique, personal approach and utilization of the Uber
platform allows our senior members a comfort level in using the
on-demand service, in addition to lowering transportation costs compared
to alternatives like a taxi.”

24Hr HomeCare’s owner and Co-Founder, Ryan Iwamoto, sheds light as to
how the partnership with Avenidas Village will be a part of something
bigger across the senior care community. “Many of our current clients,
who are older adults, do not have smartphones, or if they do, may not be
comfortable with using mobile applications. More and more community
based organizations, senior-serving communities, and healthcare systems
are seeing our program as a solution that provides cost savings,
increased efficiency, and ultimately, happy clients.”

About Avenidas Village

Avenidas Village is a membership program in Palo Alto offered through
the non-profit agency Avenidas, designed to help people remain in their
homes as they age by providing personalized assistance, services, and
amenities. The program is the first “Village” on the West Coast, and the
only one stateside affiliated with an agency such as Avenidas, a trusted
provider of senior services since 1969.

About 24Hr HomeCare

24Hr HomeCare is an award winning, California based company that
provides high-quality, professional caregiving services to seniors and
the disabled, allowing them to continue full, active and healthy
Forbes, Inc. 500, Ernst and Young, Los Angeles
Business Journal and other publications have recognized 24Hr HomeCare
for their efforts in care transitions, growth, and workplace culture.

24Hr HomeCare has thirteen locations throughout California, Arizona,
and Texas, employing over 3,000 caregivers.


24Hr HomeCare
Murphy Perng, 310-906-3689