American Home Shield Shares Smart Tips on Choosing a Home Warranty Provider, #NationalHomeWarrantyDay

MEMPHIS, Tenn.–(BUSINESS WIRE)–Today is #NationalHomeWarrantyDay and American Home Shield says it’s the
perfect time to raise awareness among homeowners about home warranties
and how to choose the provider that is right for you and your family’s
needs.

Tim Haynes, president of American Home Shield, the largest home warranty
company in the nation and a ServiceMaster Global Holdings, Inc. (NYSE:
SERV) company, outlines
important considerations to keep in mind when looking for a home
warranty provider.

Get the right coverage and know exactly what is covered. When you
purchase a home, you want to ensure all your major home systems and
appliances are covered. “A home warranty covers things that will almost
certainly happen to every homeowner,” said Haynes. “Appliances break
down, heating systems malfunction, and water heaters go out. When they
do, a home warranty can help protect your budget, and also ensure you
have convenient access to professional service technicians that can take
care of the problem.” Over the past 10 years, American Home Shield has
paid more than $3 billion servicing its customers’ warranty claims.

Customizing a plan that works for your and your family. Not all
homeowners’ needs are the same. It’s important to choose a plan that
best meets the needs of you and your family. For instance, some plans
allow you to pay less for your annual plan by selecting slightly higher
fees for service calls, while others allow you to customize your plan by
choosing which items are covered and which aren’t. Be sure to choose a
provider that is financially solid, like American Home Shield, with a
proven track record, and is available 24/7.

Choose quality over guesswork. Make sure the provider you choose
has a national network of service providers and technicians. Haynes
explains that the strength in the American Home Shield network of more
than 11,000 contractors and 45,000 technicians allows it to solve the
homeowner’s dilemma quickly through quality providers. “We want our
customers to have convenient access to a network of professional service
technicians and the confidence of knowing that they’re being taken care
of by the industry leader,” Haynes added.

Choose a top-rated provider. Industry expertise is critical when
choosing the right provider. Look for a provider that is highly-rated on
leading industry review websites like www.homewarrantyreviews.com
and www.consumeraffairs.com.
Haynes says to make sure the provider is budget friendly and offers
customizable plans, convenience and professionalism. American
Home Shield has a proven track record of more than 45 years, has agents
available 24/7 to answer questions and offers a wealth of information
online at ahs.com
and on its YouTube
channel.

As with any service agreement, homeowners should review their contracts
thoroughly to be sure they know what to expect with the claims process.
Some companies, like American Home Shield, have sample contracts
available online so interested consumers can get a feel for the nature
of the contracts before they buy.

American Home Shield responded to more than 3.8 million service requests
last year and received the 2017 Top Rated Award from
HomeWarrantyReviews.com for its third year in a row. The award is based
on a variety of information including customer feedback, service request
approvals, customer retention rates, and how companies address consumer
issues.

About American Home Shield

American Home Shield founded the home warranty industry in 1971 and
remains the industry leader. American Home Shield, together with its
wholly-owned subsidiaries, services 1.6 million customers in all 50
states. The companies operate four customer service centers, employ
approximately 1,800 employees and have a national contractor network
made up of over 12,000 independent home service contractors and more
than 45,000 service technicians. American Home Shield is a business unit
of ServiceMaster
Global Holdings, Inc. (NYSE: SERV), one of the world’s largest
residential and commercial service networks. Go to ahs.com for
more information about American Home Shield or follow the company online
at facebook.com/team.ahs or twitter.com/AHS_Warranty.

About ServiceMaster

ServiceMaster (NYSE: SERV) solves the homeowner’s dilemma. Every day, we
visit more than 75,000 homes and businesses through our extensive
service network of expert professionals. Technology powers our trusted
experts to engage with customers so they can order, buy and receive
services when, where and how they want them. Our well-recognized brands
includes American Home Shield (home warranties), AmeriSpec (home
inspections), Furniture Medic (furniture repair), Merry Maids
(residential cleaning), ServiceMaster Clean (janitorial and residential
floor cleaning), ServiceMaster Restore (disaster restoration) and
Terminix (termite and pest control). Like, follow or visit us at facebook.com/ServiceMaster,
linkedin.com/ServiceMaster,
twitter.com/ServiceMaster,
or servicemaster.com.

Contacts

ServiceMaster
Alison Bishop, 901-827-6956
Alison.bishop@servicemaster.com
or
Nicole
Ritchie, 901-597-8098
Nicole.ritchie@servicemaster.com