Amerigroup Introduces LiveHealth Online Telehealth Services to Its Medicare Advantage Members

Amerigroup makes access to high-quality, affordable health care more

GRAND RAPIDS, Texas–(BUSINESS WIRE)–Members of Amerigroup’s Medicare Advantage (MA) plans in Texas will have
coverage – at no extra cost – for telehealth visits starting in 2018
through LiveHealth Online, a leading telehealth website and app
providing consumers with online access to U.S.-based board-certified
doctors and licensed therapists. This gives members a convenient way to
see an in-network clinician on a secure connection over the Internet via
a smart phone, tablet or computer.

The opportunity to enroll in a Medicare plan began October 15 and
continues through December 7. This is the one time each year when most
people can pick or switch Medicare Advantage plans.

Amerigroup offers five MA plans in Texas: Amerigroup Amerivantage Select
(HMO), Amerigroup Amerivantage Classic (HMO), Amerigroup Amerivantage
ESRD (HMO-POS SNP), Amerigroup Amerivantage Dual Coordination (HMO SNP),
and Amerigroup Amerivantage Dual Premier (HMO SNP).

Doctors using LiveHealth Online are available 24/7 365 days a year,
including holidays. To have an online visit with a doctor, members need
only a computer with Internet access, a web browser and web camera.
There also is a free mobile app. Participants are encouraged to use
LiveHealth Online for non-emergency situations only, such as colds, sore
throats, flu, allergies, infections, and wellness and nutrition advice.
Participants can also schedule visits to have an online visit with a
psychologist or therapist to discuss emotional health topics.

“LiveHealth Online can be a great option for consumers in a number of
situations where access to a clinician is usually somewhat difficult,
including evenings and weekends, for people living in rural areas, those
who travel a lot, and those with mobility issues,” said Josh Martin,
President of the company’s Medicare West region. “Giving our Amerigroup
Medicare Advantage members access to LiveHealth Online is another way we
strive to help consumers find solutions to their everyday health care

Doctors who have visits with patients via LiveHealth Online can send
prescriptions if needed directly to a member’s pharmacy of choice. A
summary of each visit is created and can be forwarded to the patient’s
primary care doctor with their permission, supporting continuity of care
and collaboration among providers.

Amerigroup’s MA plans also feature benefits, such as annual dental,
vision, and hearing exams; a benefit for eye glasses or contacts; a
hearing aid benefit per year; and membership to SilverSneakers, a
fitness program tailored to older adults. Plan members also have access
to a personal emergency response systems (PERS), which gives them the
ability to maintain their independence and delay, or possibly eliminate,
the need to utilize assisted living services.

For details about Amerigroup’s Medicare plans in your area, call (866)
805-4589 or visit Amerigroup’s Medicare online store at

Amerigroup Texas, Inc. is an HMO plan with a Medicare contract.
Amerigroup Texas, Inc. is an HMO DSNP plan with a Medicare contract and
a contract with the State Medicaid program. Amerigroup Texas, Inc. is an
HMO CSNP plan with a Medicare contract. Enrollment in Amerigroup Texas,
Inc. depends on contract renewal. This information is not a complete
description of benefits. Contact the plan for more information.
Limitations, copayments, and restrictions may apply. Benefits, premiums
and/or co-payments/co-insurance may change on January 1 of each year.
You must continue to pay your Medicare Part B premium. We do not
discriminate, exclude people, or treat them differently on the basis of
race, color, national origin, sex, age or disability in our health
programs and activities. ATENCIÓN: Si habla español, tiene a su
disposición servicios gratuitos de asistencia lingüística.
al 1-866-805-4589 (TTY: 711). CHÚ Ý:
Nếu bạn nói Tiếng Việt, có
các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.
Gọi số
1-866-805-4589 (TTY: 711). This plan is available to anyone who has both
Medical Assistance from the State and Medicare. Premium, co-pays,
co-insurance, and deductibles may vary based on the level of Extra Help
you receive. Please contact the plan for further details. Other
providers are available in our network. The provider network may change
at any time. You will receive notice when necessary.

About Amerigroup

Amerigroup is part of the Anthem Government Business Division (GBD).
Through the GBD, Anthem serves 7.4 million seniors, people with
disabilities, low-income families and other state and federally
sponsored beneficiaries, and National Government Services enrollees
(including the Federal Employee Program) in 26 states, making us one of
the nation’s leading providers of health care solutions for public
programs. Amerigroup accepts all eligible people regardless of age, sex,
race or disability.

About LiveHealth® Online

LiveHealth Online is a leading telehealth website and app providing
consumers with convenient access to U.S.-based board-certified doctors
and licensed therapists via live video chat on their smartphone, tablet
or computer with a webcam. Healthcare providers using LiveHealth Online
can diagnose, treat and write a prescription. Since its launch in 2013,
hundreds of thousands of consumers have signed up for and had video
visits using LiveHealth Online with registrations and usage growing
daily. LiveHealth Online is the trade name of Health Management
Corporation, a subsidiary of Anthem, Inc. For more information, visit


Hieu Nguyen, 202-510-8848