LiveHealth Online App Increases Access to Doctor Visits via Video
LAS VEGAS–(BUSINESS WIRE)–Amerigroup Nevada members have an easy and convenient way to see a
doctor for non-emergency needs (such as a cold, cough, flu, pinkeye or
stomach ache) when their own doctor is not readily available, at no
additional cost. Members can now use their computer with a webcam,
smartphone or tablet to have a live video visit with a US-based,
board-certified doctor of their choice to discuss common health
conditions from home, work or wherever they happen to be as long as they
have internet access. The doctors who see Amerigroup Nevada members
using LiveHealth Online can assess a member’s condition, provide a
treatment plan and even send a prescription to the pharmacy if needed.
For Spanish-speaking Amerigroup Nevada members, who want to interact
with the app in Spanish and speak with a Spanish-speaking doctor,
LiveHealth Online’s Cuidado Médico is also now available for
Additionally, a LiveHealth Online MedSuite Kiosk is available for
Amerigroup Nevada members at the WELL CARE Services facility located at
5412 Boulder Highway in Las Vegas during their normal operating hours.
Doctors are available to see patients through LiveHealth Online 24 hours
a day, seven days a week, 365 days a year, including holidays.
Amerigroup Nevada members have online visits using LiveHealth Online as
a covered benefit under their health plan at no cost. The LiveHealth
Online MedSuite Kiosk, which is available to Amerigroup Nevada members
in Southern Nevada, is equipped with biometric and peripheral devices,
such as a digital thermometer, blood pressure monitor and dermatoscope.
This option provides convenience and additional diagnostic devises where
Amerigroup members can connect with a doctor via LiveHealth Online.
“LiveHealth Online is just one of many ways Amerigroup is making
healthcare more convenient for our members in Nevada,” said Dr. Richard
Roberts, medical director of Amerigroup Nevada. “We all know how
important it is to quickly talk to a doctor when you or your child is
sick or feeling pain. LiveHealth Online offers a secure way for our
members to use their benefits and contact a board-certified doctor via
their computer, smartphone or tablet.”
Online care, for non-emergency medical conditions, is more convenient
and timely than a visit to the local urgent care clinic, especially when
transportation can sometimes be a challenge. Patients, who have used
LiveHealth Online, reported that the service has helped them save two to
three hours of time when they have a common health condition, because
they do not have to leave home or work to visit a doctor’s office or
urgent care facility for such issues like ankle sprains, minor burns,
rashes or vomiting.
Members can initiate video visits from their home or workplace through a
computer with a webcam by visiting livehealthonline.com,
or their smartphone or tablet by downloading the free LiveHealth Online
Patients use online care typically to communicate with a doctor about
colds, sinus infections, aches, sore throats, allergies, skin
infections, rashes and more. Doctors do not prescribe for controlled
substances or lifestyle drugs. A summary of each visit is created, and
at the patient’s request, can be forwarded to their primary care doctor
— supporting continuity of care and collaboration among providers.
“LiveHealth Online represents a true shift in healthcare delivery by
using technology to make healthcare easier and more user friendly,” said
John Jesser, vice president of provider engagement strategy for
LiveHealth Online. “And, with the availability of Cuidado Medico,
will have an unprecedented impact on the lives of Spanish-speaking
consumers in Nevada.”
LiveHealth Online can also lessen the burden on primary care doctors who
are increasingly feeling the pressure from the growing doctor shortage.
The Association of American Medical Colleges estimated that in 2015 the
country would have 62,900 fewer doctors than needed. LiveHealth Online
can help reduce wait time when trying to get in to a see a doctor.
Getting care early on can help reduce the severity and duration of many
typical illnesses such as the flu and infections.
About Amerigroup Nevada
Amerigroup Nevada helps improve healthcare access and quality for
approximately 185,000 low-income Nevadans by developing innovative care
management programs and services. Members are assured care that is not
only accessible, but also accountable, comprehensive, integrated and
patient-centered. Amerigroup Nevada provides ongoing community relations
and outreach to encourage members to become active participants in their
healthcare. Through health education programs, members are empowered to
choose and sustain a healthy lifestyle.
About LiveHealth Online
Online is a communications tool that provides consumers with a
convenient way to have video visit with a doctor, to receive treatment
for common health conditions. Consumers can access board certified
doctors through livehealthonline.com
or on an iOS or Android smartphone or tablet using the free app. It is
secure, private, easy-to-use and affordable. Consumers can have live,
visits with their choice of doctors 24 hours a day, seven days a week,
using two-way video conferencing, along with instant messaging. For
members who prefer to interact with the app in Spanish and speak with a
Spanish-speaking doctor, LiveHealth Online Cuidado Médico is
available via smartphone or tablet seven days a week, from 7 a.m. to
11:00 p.m. LiveHealth
Online is the trade name of Health Management Corporation, a
separate company, providing telehealth services on behalf of Anthem Blue
Olga Gallardo, 818-201-5682