Anthem Blue Cross and Blue Shield Members Can Now Access a Spanish Speaking Doctor Using a Tablet or Smartphone

LiveHealth Online Launches Cuidado Médico Providing Access To
Video Doctor Visits in Spanish

LAS VEGAS–(BUSINESS WIRE)–As the nation celebrates the origin and history of our largest ethnic
group during Hispanic Heritage Month, Anthem Blue Cross and Blue Shield
in Nevada is pleased to announce the launch of Cuidado Médico, an
easy and convenient way to see a Spanish-speaking doctor for
non-emergency needs when their own doctor is not readily available.

Now, members can use their smartphone or tablet to have a live video
visit with a US-based, board-certified doctor of their choice to discuss
common health conditions in Spanish from home, work or wherever they
happen to be as long as they have internet access. The doctors’ who see
Anthem members using Cuidado Médico on LiveHealth Online can
assess a member’s condition, provide a treatment plan and even send a
prescription to the pharmacy if needed.

Spanish-speaking doctors using Cuidado Médico on LiveHealth
Online can see patients from 7:00 a.m. to 11:00 p.m. pacific time,
365-days a year, including holidays. In fact, Anthem members have online
visits using LiveHealth Online as a covered benefit under their health
plan, which means the cost of the visit is the same or less than a
primary care office visit.

Cuidado Médico on LiveHealth Online is just one of many ways
Anthem is making it easier and more convenient for Spanish speaking
members to access health care,” said Mike Murphy, president of Anthem
Blue Cross and Blue Shield in Nevada. “We all know how important it is
to talk to a doctor in the language in which you’re most comfortable. Cuidado
on LiveHealth Online offers a secure way for our members to
use their insurance plan and contact a Spanish speaking board-certified
doctor via their smartphone or tablet.”

According to a 2013 Pew study, Latinos are among the most likely to go
online using their smartphones.

Nevada residents who do not have Anthem coverage or who have no coverage
at all can also have access to Cuidado Médico on LiveHealth
Online in Spanish for $49 per visit.

Online care, for non-emergency medical conditions, is more convenient
and affordable than a visit to the local urgent care clinic. Anthem
members who have used LiveHealth Online reported that the service has
helped them save two to three hours of time when they have a common
health condition because they do not have to leave work or home to visit
a doctor’s office or urgent care facility.

Members can initiate video visits from their home or workplace at any
time through a smartphone or tablet by downloading the free LiveHealth
Online app.

Patients use online care typically to communicate with a doctor about
colds, sinus infections, aches, sore throats, allergies, skin
infections, rashes and more. Doctors do not prescribe for controlled
substances or lifestyle drugs. A summary of each visit is created, and
at the patient’s request, can be forwarded to their primary care doctor
— supporting continuity of care and collaboration among providers.

“LiveHealth Online represents a true shift in healthcare delivery by
using technology to make healthcare easier and more consumer friendly,”
said John Jesser, Anthem Blue Cross and Blue Shield vice president of
provider engagement strategy. “LiveHealth Online is having an
unprecedented impact on the lives of Spanish speaking consumers in

LiveHealth Online can also lessen the burden on primary care doctors who
are increasingly feeling the pressure from the growing doctor shortage.
The Association of American Medical Colleges estimated that in 2015 the
country would have 62,900 fewer doctors than needed. LiveHealth Online
can help reduce wait time when trying to get in to a see a doctor.
Getting care early on can help reduce the severity and duration of many
typical illnesses such as the flu and infections.

About Anthem Blue Cross and Blue Shield in Nevada

Anthem Blue Cross and Blue Shield is the trade name of Rocky Mountain
Hospital and Medical Service, Inc. HMO products underwritten by HMO
Colorado, Inc., dba HMO Nevada. Independent licensees of the Blue Cross
and Blue Shield Association. ®ANTHEM is a registered trademark of Anthem
Insurance Companies, Inc. The Blue Cross and Blue Shield names and
symbols are registered marks of the Blue Cross Blue Shield Association.
Additional information about Anthem Blue Cross and Blue Shield in Nevada
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About LiveHealth Online

is a communications tool that provides consumers with a
convenient way to have video visit with a doctor, to receive treatment
for common health conditions. Consumers can access board certified
doctors through
or on an iOS or Android smartphone or tablet using the free app. It is
secure, private, easy-to-use and affordable. Consumers can have live,
visits with their choice of doctors seven days a week, from 7 a.m. to
11:00 p.m. in Spanish, using two-way video conferencing, along with
instant messaging. LiveHealth
is the trade name of Health Management Corporation, a
separate company, providing telehealth services on behalf of Anthem Blue
Cross and Blue Shield.


Anthem Blue Cross and Blue Shield in Nevada
Kelli Stauning