Aqua Pennsylvania Reminds Low-Income Families There is Help to Pay Water Bills

BRYN MAWR, Pa.–(BUSINESS WIRE)–Aqua Pennsylvania (Aqua) is reminding customers that its Helping Hand
assistance program is available to low-income families who find it
difficult to pay their water bills.

The Helping Hand program is multi-faceted, offering customers a payment
plan to pay down arrears and ensure their water isn’t turned off; an
opportunity for customers who make payments on time to earn a monthly
credit toward their arrears; and a conservation kit to help customers
curb usage and therefore, reduce their bills. The conservation kit
includes leak-detection tablets, a low-flow shower head, low-flow
aerators for kitchen faucets, and more. Customers who reduce their usage
are also reducing their bills.

Interested customers can call Aqua at 877.987.2782 to find out if they
qualify for Helping Hand. Aqua will refer eligible customers to a local
agency to apply.

Aqua uses the following requirements to determine eligibility:

  • The customer’s household income is less than 200 percent of the
    federal poverty level;
  • the account is more than 21 days past due; and
  • the customer has at least $110 in unpaid water bills.

Customers who wish to contribute to the Helping Hand program may also
call Aqua at 877.987.2782 or log on to

Aqua Pennsylvania serves approximately 1.4 million people in 32 counties
throughout the Commonwealth of Pennsylvania. Visit for
more information, or follow Aqua on Facebook at
and on Twitter at @MyAquaAmerica.



Aqua Pennsylvania
Donna Alston, 610-645-1095
M: 484-368-4720