ConnectYourCare Streamlines CDH Management with New Technology

ClaimsAlly Makes Claims Experience as Easy as Possible for
Participants, Enhances Suite of Solutions

BALTIMORE–(BUSINESS WIRE)–#CDH–ConnectYourCare (CYC) – a national leader in consumer-directed health
care account solutions – today announced the launch of ClaimsAlly, an
advanced technology designed to simplify all health care spending
accounts for active and retired employees requiring substantiation,
including Flexible Spending Accounts (FSA), Health Reimbursement
Arrangements (HRA), and Dependent Care Assistance Programs (DCAP).
ClaimsAlly substantially improves efficiency and the overall claims
experience for participants.

The proprietary ClaimsAlly platform streamlines processes for both CYC
participants and administrators. The new technology boosts
auto-adjudication rates, the process of paying claims submitted or
denying them after comparing claims to the benefit or coverage
requirements, by optimizing health plan claims feeds and the employee’s
payment card swipe process.

It also drastically increases auto-substantiation rates, which describes
the ability to automatically verify the eligibility of purchases using
electronic evidence. “The pilot results for ClaimsAlly point to
substantial improvement in approval speed, nearly 80 percent in testing,
which ultimately will increase participant satisfaction,” says Steve
Grieco, CEO, at ConnectYourCare.

“We are pleased to be able to offer another technology to our smartCDH™
platform designed to help employees save more of their hard-earned
money, while reducing the frustrating, time-consuming pay-and-chase that
has been associated with FSAs, HRAs, and DCAP accounts in the past,”
Grieco continues.

In a December 2016 survey of Flexible Spending Account holders conducted
by CYC, 49.9 percent of participants said decreasing the need to submit
documentation for eligible expenses was the account change they’d most
like to see – making it the most selected response. ClaimsAlly thus
addresses the need for more user-friendly means of substantiating
account usage.

Automated, hands-free, and seamless to both participants and employers,
ClaimsAlly also reduces:

  • Documentation requests and related correspondence;
  • Administration burden for employers; and
  • Overall transaction correspondence, thus positively impacting the

CYC’s new ClaimsAlly solution will be added to the existing suite of
proprietary consumer-directed health care products, including the
company’s patent pending HSA On Demand®, which revolutionized HSA
administration since its inaugural launch via some of the largest
companies in America. Since inception, HSA On Demand has proved to be a
market tested and robust solution, helping families pay hundreds of
millions in medical bills.

Related Resources

About ConnectYourCare

As one of the largest and most responsive providers of health care
savings accounts and award-winning solutions, our approach to
consumer-directed health care is rooted in creating better, more
efficient connections among the people who provide benefits, the people
accessing services, and the people who deliver services. Blue chip
organizations across the country turn to ConnectYourCare for our highly
rated customer service and best-in-class member experience, advanced
educational tools for better-informed choices, acceleration of savings
with ROI efficiencies and simplification of processes with brilliant
customer-focused solutions. There is a unique solution for every company
and employee, and we won’t stop working until we connect you with the
perfect one. For more information, visit
or follow us on Twitter @ConnectYourCare.


Weiss PR for ConnectYourCare (CYC)
Jessica Tiller, 443-621-7690