JetBlue Named Best Mid-Size & Low Cost Airline In North America, Top Ten Airline In The World By TripAdvisor

NEW YORK–(BUSINESS WIRE)–JetBlue (Nasdaq:JBLU), today announced it has been recognized as the best
Mid-Size & Low Cost Airline in North America and a Top 10 Best
Airline In The World in the 2017 TripAdvisor Travelers’ Choice®
Awards for Airlines. TripAdvisor has highlighted the world’s top
carriers based on the quantity and quality of reviews and ratings for
airlines worldwide gathered over a 12-month period.

The recognition comes as JetBlue further advances its customer
experience. With a redesigned airport environment, newly installed
self-service options are enabling quick and easy customer transactions
while allowing specially trained crewmembers to focus on customer
interactions, delivering personal, helpful, and simple hospitality.
Those same JetBlue promises are also provided onboard its growing fleet.

JetBlue is doubling down on the “cabin of your dreams” with better
seats, bigger televisions, more channels, free Fly-Fi and Amazon
streaming entertainment on all aircraft. JetBlue continues to expand its
acclaimed service as it brings low fares to new markets, like its 101st
destination, Atlanta, and its Mint premium experience to additional
transcontinental routes.

“Our mission of inspiring humanity sets us apart from every other
airline,” said Joanna Geraghty, JetBlue executive vice president of
customer experience. “This recognition by TripAdvisor and our customers
demonstrates once again, that we are on the right path. Thanks to our
20,000 crewmembers who live and breathe our unique values every day.
It’s our culture that inspires us to provide exceptional service, while
we continue to build upon the product our customers love.”

“We are proud to announce the inaugural Travelers’ Choice awards for
airlines, to help travelers make the most well-informed air travel
decisions, based on the experiences of the global TripAdvisor
community,” said Bryan Saltzburg, senior vice president and general
manager for TripAdvisor Flights. “The airline industry is investing
billions of dollars in new aircraft and product enhancements to
differentiate the flying experience and these awards recognize carriers
like JetBlue that offer the very best service and value to the traveling
public.”

To read TripAdvisor traveler reviews and opinions of JetBlue go to https://www.tripadvisor.com/Airline_Review-d8729099

For all of the 2017 Travelers’ Choice award-winning airlines, go to http://www.tripadvisor.com/TravelersChoice-Airlines

Travelers can also follow the conversation on Twitter at
#travelerschoice.

About JetBlue Airways

JetBlue
is New York’s Hometown Airline®, and a leading carrier in Boston, Fort
Lauderdale-Hollywood, Los Angeles (Long Beach), Orlando, and San Juan.
JetBlue carries more than 38 million customers a year to 101 cities in
the U.S., Caribbean, and Latin America with an average of 1,000 daily
flights. For more information please visit jetblue.com.

About TripAdvisor

TripAdvisor® is the world’s largest travel site*, enabling travelers to
unleash the potential of every trip. TripAdvisor offers advice from
millions of travelers, with 465 million reviews and opinions covering 7
million accommodations, restaurants and attractions, and a wide variety
of travel choices and planning features — checking more than 200
websites to help travelers find and book today’s lowest hotel prices.
TripAdvisor branded sites make up the largest travel community in the
world, reaching 390 million average unique monthly visitors** in 49
markets worldwide. TripAdvisor: Know better. Book better. Go better.

TripAdvisor, Inc. (NASDAQ:TRIP), through its subsidiaries, manages and
operates websites under 23 other travel media brands:

www.airfarewatchdog.com,
www.bookingbuddy.com,
www.citymaps.com,
www.cruisecritic.com,
www.familyvacationcritic.com,
www.flipkey.com,
www.thefork.com
(including www.lafourchette.com,
www.eltenedor.com,
www.iens.nl
and www.dimmi.com.au),
www.gateguru.com,
www.holidaylettings.co.uk,
www.holidaywatchdog.com,
www.housetrip.com,
www.independenttraveler.com,
www.jetsetter.com,
www.niumba.com,
www.onetime.com,
www.oyster.com,
www.seatguru.com,
www.smartertravel.com,
www.tingo.com,
www.travelpod.com,
www.tripbod.com,
www.vacationhomerentals.com
and www.viator.com.

*Source: comScore Media Metrix for TripAdvisor Sites, worldwide,
November 2016

**Source: TripAdvisor log files, Q3 2016

Contacts

JetBlue Corporate Communications
+1-718-709-3089
corpcomm@jetblue.com