Jo-Ann Stores Launches ‘Buy Online, Pick Up in Store’ at All Locations

HUDSON, Ohio–(BUSINESS WIRE)–Jo-Ann Fabric and Craft Stores, the nation’s leading fabric and craft
specialty retailer, announces its ‘Buy Online, Pick Up in Store’
service, allowing customers to purchase select merchandise on joann.com,
and conveniently pick it up at a store of their choice. The ‘Buy Online,
Pick Up in Store’ service is now available at all 862 Jo-Ann retail
locations.

“We continue to look for ways to improve our customer experience, both
online and in store,” said Chris DiTullio, senior vice president,
marketing and omni-channel. “We’re happy to offer this service
exclusively within the fabric and craft industry; providing our
customers with more options to shop when and how they choose, thus
helping them save valuable time.”

‘Buy Online, Pick Up in Store’ at Jo-Ann is simple, with just three easy
steps:

• Choose your products: Visit joann.com
  and add items to your cart that are marked “free store pick up.”
  Joann.com offers over 150,000 skus in fabric, craft and decor
  categories with many available for store pick up. In addition to the
  Jo-Ann store assortment, customers can also access an extended range
  of products beyond what stores carry for home delivery.
• Checkout online: Purchase your products on joann.com using your
  smartphone, tablet or desktop computer, making sure to select your
  Jo-Ann pick up location. You’ll receive an email confirming your order.
• Head to Jo-Ann: When you receive a second email alerting you
  that your order is ready in-store, head to your Jo-Ann for pick up
  with proper identification.

‘Buy Online, Pick Up in Store’ is a hassle-free way for customers to get
exactly what they need — fast. Customers can also choose to have their
orders delivered to their homes, should they prefer not to visit a
store. To get started or to browse projects and inspiration, visit joann.com.

About Jo-Ann Stores, LLC

Jo-Ann Fabric and Craft Stores, the nation’s leading fabric and craft
retailer with locations in 49 states, was founded in 1943 as a single
retail store. Today, approximately 862 Jo-Ann stores across the country
provide consumers all the fabrics, craft supplies and inspiration they
need, conveniently under one roof. For additional information, visit joann.com/inspiration.
To make creative connections, visit joann.com/community.

Contacts

Jo-Ann Fabric and Craft Stores
Corporate Communications
public.relations@joann.com