KelseyCare Advantage Awarded Highest Rating of 5 out of 5 Stars for Quality and Service by Centers for Medicare & Medicaid Services

HOUSTON–(BUSINESS WIRE)–On Oct. 12, 2016, the Centers for Medicare and Medicaid Services
announced that KelseyCare Advantage, a Medicare Advantage plan offered
to Houston-area Medicare beneficiaries, earned five out of five stars in
an annual assessment of all Medicare Advantage plans. Achieving five
stars is challenging and is the highest overall rating for quality and
service. KelseyCare Advantage is the only 5-star rated Medicare
Advantage and Prescription Drug plan in the greater Houston area and one
of 14 5-star rated health plans in the nation. Very few plans across the
country achieve a 5-star rating.

“Earning the highest rating for quality and service from CMS for a
second time demonstrates the commitment of each KelseyCare Advantage
team member. We continuously strive to provide the highest level of
customer service and member experience,” said Marnie Matheny, president
of KelseyCare Advantage. “KelseyCare Advantage gets to work with the
nation’s first accredited Accountable Care Organization delivering high
quality health care and access to Kelsey-Seybold doctors who help us
achieve the 5-star level through measured health outcomes rated by
Medicare.”

Each year, Medicare uses information from member satisfaction surveys,
clinical data, and healthcare providers to give overall performance
ratings to Medicare health and prescription drug plans. These ratings
help Medicare beneficiaries choose a plan based on quality and
performance. A plan can earn from one to five stars. A 5-star rating is
considered excellent. The 2017 overall plan rating is based on over 40
healthcare and service quality measures including: detecting illness and
keeping members healthy, managing chronic conditions, member
satisfaction and customer service.

“We are very excited to once again be designated as a Medicare Advantage
5-star health plan. KelseyCare Advantage and the Kelsey-Seybold Clinic
work hard to provide a high-quality healthcare experience for our
patients,” said Donnie Aga, M.D. Medical Director for KelseyCare
Advantage. “We do this through healthcare innovations, concierge style
customer service and access to outstanding physicians, nurses,
pharmacists and cutting edge technology.”

KelseyCare Advantage has held a contract with Medicare since 2008 and
currently serves 30,000 Texans in the counties of Fort Bend, Harris,
Montgomery and portions of Galveston. The plan is affiliated with
Kelsey-Seybold Clinic, a group of doctors based here in Houston have
been serving Houston-area families for more than 65 years. KelseyCare
Advantage plans provide all Medicare Part A and B coverage, and some of
the plans include Medicare Part D prescription drug coverage, to
Houston-area Medicare beneficiaries who want more coverage than
traditional Medicare provides.

Medicare-eligible residents in these areas can enroll in a KelseyCare
Advantage plan during the Medicare enrollment period between Oct. 15,
2016 and Dec. 7, 2016 with a start date of Jan. 1, 2017. In addition to
receiving high-quality care and service, 5-star excellence means that
Medicare beneficiaries may enroll in a 5-star plan from Dec. 8, 2016
through Nov. 30, 2017, without having to wait until the next annual
enrollment period.

Medicare evaluates plans based on a 5-star rating system. Star ratings
are calculated each year and may change from one year to the next. To
learn more about KelseyCare Advantage, or about the Medicare Star
Quality Ratings, visit: www.kelseycareadvantage.com
or www.medicare.gov,
or call 1-800-MEDICARE (1-800-633-4227).

Contacts

Kelsey-Seybold Clinic
Rachelle Khalaf, 713.442.4919
Rachelle.Khalaf@kelsey-seybold.com