More than 2,000 American Water Employees Volunteer 5,500 Hours During Companywide Month of Service

Month of Service Events Make Impact in Local Communities

(NYSE: AWK), the nation’s largest publicly traded water and
wastewater utility company, held its companywide AmerICANs in Action!
employee volunteer event in September. More than 2,000 American Water
employees participated in 113 different community volunteer projects
representing American Water operations in 16 states and Canada.

AmerICANs in Action! continues the company’s efforts to create a
lasting, positive impact for the customers and the communities the
company serves as part of its ongoing Corporate
program. The effort encourages teams of employees to
volunteer in the communities where they live and work. In its fifth
year, this year’s event set a record for participation and results.

“From the east coast to the west coast, our employees clearly
demonstrate the passion and commitment we have to our customers and
communities,” said Susan Story, president and chief executive officer.
“AmerICANs in Action! Month of Service is not only about making a
difference in our communities, but also strengthening customer
relationships. Our employees have created a measurable, lasting impact
in the lives of so many, and that is invaluable.”

Employees demonstrated a diverse range of skills through projects that
included a beach clean-up in New York, an ecological restoration project
in New Jersey, a diaper drive to benefit families in need in Kentucky, a
wildlife refuge clean-up in California, a landscaping effort for United
Way’s Day of Caring event in West Virginia and volunteering at the
Special Olympics in Missouri. Many employees also volunteered at animal
shelters and food pantries, while others teamed up with their local
Ronald McDonald House or Habitat for Humanity.

About American Water

Founded in 1886, American Water is the largest and most geographically
diverse publicly traded U.S. water and wastewater utility company. With
headquarters in Voorhees, N.J., the company employs 6,800 dedicated
professionals who provide regulated and market-based drinking water,
wastewater and other related services to an estimated 15 million people
in 47 states and Ontario, Canada. More information can be found at

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American Water
Denise Venuti Free
External Communications