Brand Reports 23 Consecutive Quarters of SSS Growth
ATLANTA–(BUSINESS WIRE)–Arby’s®, America’s first nationally franchised sandwich
restaurant brand with more than 3,300 restaurants worldwide, announced
U.S. System Same-Store Sales (SSS) growth of 3.7 percent1 in
the second quarter of 2016. Arby’s U.S. System two-year SSS were 11.3
Arby’s SSS growth was driven primarily by transactions. In fact, the
Brand reported its ninth consecutive quarter of transaction growth.
Arby’s U.S. SSS more than tripled a representative sample of the larger
Quick Serve Restaurant (QSR) chains2. The growth represents 23
consecutive quarters of SSS growth and 14 consecutive quarters of
“I’m particularly pleased to see our continuous growth in guest
traffic,” said Paul Brown, Chief Executive Officer, Arby’s Restaurant
Group, Inc. “In the second quarter we added three successful LTO
sandwiches to our permanent menu — the Loaded Italian and beef and
turkey Gyros. These premium sandwiches promoted alongside our
affordable, high-quality sliders continues to reinforce our meat-focused
approach at a range of price points that’s clearly resonating with
The second quarter also saw Arby’s announce its first international
expansion since 2010. Arby’s franchisee, Kharafi Global, plans to open
25 locations in Kuwait and Saudi Arabia over the next seven years.
Domestically, Arby’s sees the potential for more than 6,000 restaurants
in the U.S., a significant increase from its current footprint of 3,206
Additional highlights from the second quarter include:
Top 10 Franchise Deal: In July, QSR Magazine named
Arby’s one of the ten best franchise deals in America in their annual
Surging Guest Satisfaction: The American Customer Satisfaction
Index (ACSI) Report recognized Arby’s for achieving industry-leading
improvement in guest satisfaction. The Report highlighted that Arby’s
achieved an 8 percent improvement in guest satisfaction
year-over-year, marking the second highest percentage improvement
among all Limited-Service Restaurants surveyed.
Inaugural PurposeFULL® CSR Report:
Arby’s released its first PurposeFULL report highlighting progress
across its Corporate Social Responsibility (CSR) platform. The
inaugural report showcased Arby’s efforts in four key CSR pillars:
YouthFULL® (empowering America’s youth), SkillFULL®
(empowering team members), ResourceFULL® (reducing
energy and water consumption), and FlavorFULL®
(ensuring food quality).
eSports Collaboration: Arby’s joined forces with Turner
Sports and WME | IMG to become an official partner of ELEAGUE, a
multi-platform eSports league. The competition is showcased weekly on
TBS and allows Arby’s to tap into a world-wide community of more than
100 million e-sports and gaming loyalists.
1Source: Internal ARG data; Includes estimates for
unreported franchisees at time of release.
2Source: The NPD Group/SalesTrack® Weekly reports same
store sales collected weekly from 45 of the larger Quick Service
Restaurant chains during Q2 2016, ending July 3, 2016.
Arby’s, founded in 1964, is the first nationally franchised sandwich
restaurant brand, with more than 3,200 restaurants worldwide. The Arby’s
brand purpose is “Inspiring Smiles Through Delicious Experiences®.”
Arby’s restaurants feature Fast Crafted® service, a
unique blend of quick-serve speed and value combined with the quality
and made-for-you care of fast casual. Arby’s Restaurant Group, Inc. is
the parent company of the franchisor of the Arby’s brand and is
headquartered in Atlanta, Ga. Visit Arbys.com
for more information.
With the current growth and momentum of the Brand, Arby’s is actively
seeking new franchisees. To learn more about available markets and
requirements, visit ArbysFranchising.com.
Christopher Fuller, 678-514-4143