Staples Makes Back-to-School Shopping Virtually Effortless

New “Scan My List” Feature Through the Staples iOS App Lets Staples
Do the Shopping For You

FRAMINGHAM, Mass.–(BUSINESS WIRE)–Staples
(NASDAQ: SPLS) today announced a new beta test available on the Staples
mobile iOS app. Customers can now send a photo of their child’s
back-to-school list via the Staples
Easy System
on the app and a Staples associate will populate the
customer’s shopping cart with everything they need. Back-to-school
shopping has never been easier!


Today, many school districts offer a printed list of supplies. Staples
is now offering an innovative way for parents to shop with those lists,
making it easier than ever to get back-to-school shopping done. Parents
will snap a photo of their back-to-school list, send it to a Staples
associate via the Staples Easy System (on the app) and then be provided
with the best product options within 24-48 hours. Once the list has been
populated, customers can choose to buy now or customize their items in
the cart, and if they want to pick up their order in store where
available or have it shipped to them.

“We listened to customer feedback about their limited time for
back-to-school shopping and delivered an experience utilizing the power
of mobile,” said Faisal Masud, executive vice president, eCommerce and
customer experience, Staples. “We know parents are busy and the process
of back-to-school shopping, especially if there are multiple children
involved, can be time-consuming. This new experience enables us to do
the hard work on behalf of our customers and we’re already seeing 10
percent of our iOS users interact with the chat feature on a daily
basis.”

The Staples Easy System uses computer vision, artificial intelligence,
crowdsourced data, and mobile interfaces to enable this chat-based
experience, which also makes it easy for customers to ask Staples for
any changes or other service questions. The beta test is now in effect
for select customers, and has applications beyond just back-to-school
shopping, as businesses can use the feature to snap a photo of their
office or breakroom to get product re-ordering suggestions.

This beta test program is one of many new mobile app features that
Staples is initiating to make easier shopping happen. It’s the latest
addition to a suite of shopping options including stores, Staples.com,
Staples mobile website, Buy Online, Pick Up in Store and Staples
in-store kiosks.

About Staples, Inc.
Staples
retail stores and Staples.com help small business customers make more
happen by providing a broad assortment of products, expanded business
services and easy ways to shop, all backed with a lowest price
guarantee. Staples
offers businesses the convenience to shop and buy how and when they want
– in store, online, via mobile or though social apps. Staples.com
customers can either buy online and pick-up in store or ship for free
from Staples.com with Staples Rewards minimum purchase. Expanded
services also make it easy for businesses to succeed with in-store
Business Centers featuring shipping services and products, copying,
scanning, faxing and computer work stations, Tech Services, full-service
Print & Marketing Services, Staples Merchant Services, small business
lending and credit services.

Staples
Business Advantage
, the business-to-business division of Staples,
Inc., helps mid-market, commercial and enterprise-sized customers make
more happen by offering a curated assortment of products and services
combined with deep expertise, best-in-class customer service,
competitive pricing and state-of-the art-ecommerce site. Staples
Business Advantage is the one-source solution for all things businesses
need to succeed, including office supplies, facilities cleaning and
maintenance, breakroom snacks and beverages, technology, furniture,
interior design and Print & Marketing Services. Headquartered outside of
Boston, Staples, Inc. operates throughout North and South America,
Europe, Asia, Australia and New Zealand. More information about Staples
(NASDAQ: SPLS) is available at www.staples.com.

Contacts

Staples, Inc.
Kaitlyn Reardon, 508-253-8512
Kaitlyn.Reardon@staples.com
or
Mark
Cautela, 508-253-3832
Mark.Cautela@Staples.com