Terri Judge joins LTCG as Senior Vice President, Operations

EDEN PRAIRIE, Minn.–(BUSINESS WIRE)–LTCG, the recognized leader in business processing outsourcing for long
term care insurance, has just announced the appointment of Terri Judge
as its new Senior Vice President, Operations. Judge brings more than two
decades of experience in the long term care (LTC) industry to her new
position. In this role, Judge will oversee all front-end operations for
LTCG, an area which includes application processing, underwriting,
policy issuance, policyholder services and the company’s call centers.
She is also tasked with identifying opportunities to optimize LTCG’s
operational effectiveness and service levels.

The majority of Terri Judge’s career has been spent at John Hancock, one
of the industry’s most respected and well-known insurers. There she held
roles of progressive responsibility which culminated in her leadership
of all long term care operations for Group customers. Prior to joining
LTCG, Judge also consulted with a number of LTC-focused organizations
including New York Life and Accenture. She has led many successful
initiatives over the past 20 years, including the implementation of
multiple systems, installations and ongoing administration for hundreds
of Group clients, as well as consistent delivery of outstanding
operational results.

“I am very excited to welcome Terri Judge to our growing team,” said
Peter Goldstein, CEO of LTCG. “I have personally known Terri for more
than 15 years and have always been impressed by her leadership style,
strategic thinking and results-oriented approach. Her experience working
with leading insurers will be incredibly valuable as LTCG continues to
look for ways to deliver unsurpassed value to our customers.”

This addition to LTCG’s operations leadership team fits within the
company’s larger growth strategy that includes making significant
investments in people, systems and new capabilities. Since the company’s
purchase by investment firm Stone Point Capital in 2014, LTCG has added
four industry experts to its C-suite, acquired an entire LTC actuarial
and analytics division from Towers Watson and achieved significant wins
in new business while maintaining impressive client retention. This most
recent hire will reinforce LTCG’s commitment to focusing on operational
excellence and client satisfaction in 2016 and beyond.

About LTCG

LTCG is the leading provider of administrative solutions and clinical
services to the long term care insurance industry, with nearly two
decades of experience in this space. LTCG currently manages over a
million policies and serves more than 50 carriers nationwide. The
company addresses all types of customer needs and policy
requirements—from application processing and underwriting of new
business to claims and administration of open and closed blocks. LTCG’s
advanced data analytics, actuarial and risk management capabilities and
unmatched industry expertise can help organizations manage their
business and develop emerging products such as hybrid life/long term
care policies. In addition, LTCG provides clients with unique insight
about risk management built upon the industry’s largest database of long
term care underwriting and claims outcomes. For more information, visit www.LTCG.com.

Contacts

LTCG
Adam Hoffman, 317-706-8118
adam.hoffman@ltcg.com