TIAA Names Kathie Andrade as CEO of Retail Financial Services

Promotion reflects Andrade’s experience and commitment to building the
financial well-being of those who serve others


NEW YORK–(BUSINESS WIRE)–TIAA, a leading financial services provider, today announced the
promotion of Kathie
Andrade
to CEO of Retail Financial Services. She will report
directly to TIAA President and CEO Roger
W. Ferguson, Jr
. and will continue to serve as a member of the
executive management team.

In her new role, Andrade will lead the business unit dedicated to
individual customers, helping them manage their finances and achieve a
lifetime of financial well-being. Her organization offers customized
financial advice and a broad set of savings and investment solutions,
including education savings, life insurance and banking services.
Andrade was previously president of TIAA’s Individual
Advisory Services
.

“Kathie’s promotion recognizes the excellent work she has done to build
Individual Advisory Services and speaks to TIAA’s continuing journey to
better serve our clients,” said Ferguson. “We’re thankful for Kathie’s
leadership and dedicated commitment to customers as she takes the helm
of our Retail Financial Services business.”

As part of her new position, Andrade will be one of five executive
leaders collectively responsible for setting the long-term vision for
the company.

“The world changes constantly, and the needs of our customers continue
to evolve,” said Andrade. “We speak to people every day who are just
starting their careers, celebrating a milestone like a wedding or a new
baby, or enjoying retirement. We use the insights from our deep history
with people in the nonprofit world to make sure that TIAA has the
products and services that can help them achieve financial success at
all stages of their lives. I am thrilled to take on this new role and to
lead a talented team dedicated to our mission to serve customers.”

Andrade succeeds Ed Van Dolsen upon his retirement after three decades
of service to TIAA.

“I also want to thank Ed Van Dolsen for dedicating his career to TIAA
and to our customers,” Ferguson said. “In a variety of leadership
positions within our organization, Ed helped us better serve the
nonprofit community and deliver the outcomes our clients seek throughout
their lives in order to live comfortably through retirement.”

“I am proud of the work we have done on behalf of customers to help them
prepare for the future they want to live,” said Van Dolsen. “Over the
last several months, I have been working closely with Kathie on this
transition. She is unmatched in her commitment to our clients, looking
out for their future so they can focus on the world around us.”

Andrade, who joined TIAA in 2008, brings more than 30 years of financial
services experience to her new role. She has helped clients build
financial well-being while delivering strong results across Individual
Advisory Services. In order to meet the evolving and diverse needs of
customers across the country, Kathie grew and recruited top talent,
expanding the firm’s advisory services business and doubling the number
of offices nationwide. Christopher Weyrauch, a 24-year veteran of TIAA,
succeeds Andrade as the head of TIAA’s Individual Advisory Services. He
was previously a senior managing director within Individual Advisory
Services, where he oversaw the financial advisor team.

Before TIAA, Andrade worked for Bank of America and its predecessor
organizations for more than 20 years. She held various leadership
positions throughout her tenure, including transition leadership roles
during Bank of America’s acquisitions of Fleet, Merrill Lynch and U.S.
Trust.

Throughout her career, Andrade has been a strong advocate for the
building and training of diverse
organizations
, including championing the unique
needs of women
across their careers and life stages. She was named
one of the 25 Most Powerful Women in Finance in 2015 by American Banker.

Kathie also is passionate about education and young people and, as such,
she serves on the board of directors for the Providence, Rhode Island,
chapter of City Year – a national, nonprofit organization that partners
with public schools to provide full-time, targeted intervention for
students who are most at risk of dropping out. In addition, Kathie
values spending time with her husband, three children and extended
family and is a champion for career-life balance in the workplace.

Andrade received a Bachelor of Science degree in accounting and finance
from Providence College.

About TIAA

TIAA (TIAA.org)
is a unique financial partner. TIAA offers an award-winning record for
consistent performance and is the leading provider of financial services
in the academic, research, medical, cultural and government fields. TIAA
has $861 billion in assets under management (as of 3/31/2016) and offers
a wide range of financial solutions, including investing, banking,
advice and guidance, and retirement services.

Investment, insurance and annuity products are not FDIC insured, are not
bank guaranteed, are not deposits, are not insured by any federal
government agency, are not a condition to any banking service or
activity, and may lose value.

TIAA-CREF Individual & Institutional Services, LLC, Teachers Personal
Investors Services, Inc., and Nuveen Securities, LLC, Members FINRA and
SIPC, distribute securities products. Annuity contracts and certificates
are issued by Teachers Insurance and Annuity Association of America
(TIAA) and College Retirement Equities Fund (CREF), New York, NY. Each
is solely responsible for its own financial condition and contractual
obligations.

TIAA products may be subject to market and other risk factors. See the
applicable product literature, or visit TIAA.org
for details.

©2016 Teachers Insurance and Annuity Association of America-College
Retirement Equities Fund, New York, NY 10017

C31644

Contacts

Press:
For TIAA
Chad Peterson, 888-200-4062
media@tiaa.org
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