MINNEAPOLIS–(BUSINESS WIRE)–U.S. Bank has earned recognition by MONEY as one of its 2016-2017
Best Banks, according to the annual survey released today. U.S. Bank
was named the “Best
Big Bank” in a tie with TD Bank.
“Our customers are at the heart of everything we do,” said Richard
Davis, chairman and chief executive officer of U.S. Bank. “Our employees
are focused on doing the right thing for our customers, and to be their
most trusted choice for financial services. This recognition is a credit
to their passion and hard work.”
“U.S. Bank provides a winning combination of broad coverage, easily
waived maintenance fees (with a $1,500 average monthly balance on basic
checking, say), and great service,” MONEY reports in its article.
“It has outposts in half the states in the country, with a particularly
strong presence in the West, and takes top marks for customer service,
according to J.D. Power. And the bank offers discounted auto and other
loan rates to customers—something done by fewer than half of the
brick-and-mortar banks MONEY analyzed.”
MONEY analyzed the 75 largest brick-and-mortar banks and online banks by
consumer deposits—based on data from consulting firm Novantas—as well as
the 50 biggest credit unions, selecting those you can join via a
one-time payment to an associated group. From almost 800 accounts, MONEY
gathered 27,000-plus data points, including account terms, ATM networks,
branch hours, mobile-app features, preferential loan rates, and other
For Best Big Bank, Regional Banks, Online Bank, and Credit Union for
Everyone, MONEY screened first for banks with checking accounts that let
you avoid all maintenance and ATM fees with a balance of no more than
$5,000. Of those, MONEY gave points for reimbursement of other ATMs’
surcharges; interest paid on checking and savings; published J.D. Power
customer service ratings, when available; loan discounts; geographic
reach; and mobile apps.
Yesterday, U.S. Bank earned recognition as the “Most Trusted Retail
Bank” for the 10th year in a row from the Ponemon Institute
in its Privacy
Trust Study for Retail Banking. U.S. Bank is also one of only two
domestic banks earning recognition from third-party organization
Ethisphere as one of the World’s
Most Ethical Companies, an honor U.S. Bank earned for the second
year in a row.
Minneapolis-based U.S. Bancorp (NYSE: USB), with $454 billion in assets
as of September 30, 2016, is the parent company of U.S. Bank National
Association, the fifth-largest commercial bank in the United States. The
company operates 3,114 banking offices in 25 states and 4,875 ATMs and
provides a comprehensive line of banking, investment, mortgage, trust
and payment services products to consumers, businesses and institutions.
Visit U.S. Bancorp on the web at www.usbank.com.
U.S. Bank Corporate Communications
Teri Charest, 612-303-0732