UnitedHealthcare and Optum Support People Affected by Flooding in Alabama

  • Assistance for UnitedHealthcare plan participants whose access
    to care or prescriptions may have been affected
  • Free emotional-support help line from Optum open to anyone

HUNTSVILLE, Ala.–(BUSINESS WIRE)–UnitedHealthcare and Optum, the health benefits and services companies
of UnitedHealth Group (NYSE: UNH), are taking immediate action to help
people in Alabama who may be affected by the recent storms and floods.

This includes assisting health plan participants who may need to make
alternate arrangements to ensure continuity of care or access to early
prescription refills, and a free emotional-support line to help people
in affected communities.

  • Help Finding a Network Care Provider, Early Refills: Plan
    participants who need help finding a care provider in the
    UnitedHealthcare network or obtaining early prescription refills can
    call customer care at the number located on the back of their medical
    ID card.

    For plan participants who may have misplaced
    their medical ID card,
    call 866-633-2446, 8 a.m.- 8 p.m. (in the
    local time zone), Monday through Friday. People enrolled in
    employer-sponsored and individual health plans who have a smartphone
    can download the free Health4Me app, which provides instant
    access to their ID card, network care providers, their personal health
    benefits and more. The Health4Me app is available as a free download
    at the Apple iTunes App Store and the Android Market on Google Play.

  • Free Help Line: Optum, a leading health and behavioral health
    services company, is offering a free emotional-support help line.

    toll-free number, 866-342-6892, will be open 24 hours a day, seven
    days a week, for as long as necessary. The service is free of charge
    and open to anyone. Specially trained Optum mental health specialists
    help people manage their stress and anxiety so they can continue to
    address their everyday needs. Callers may also receive referrals to
    community resources to help them with specific concerns, including
    financial and legal matters.

    Along with the toll-free help
    line, emotional-support resources and information are available online
    at www.liveandworkwell.com.

About UnitedHealth Group

UnitedHealth Group (NYSE: UNH) is a diversified health and well-being
company dedicated to helping people live healthier lives and helping to
make the health system work better for everyone. UnitedHealth Group
offers a broad spectrum of products and services through two distinct
platforms: UnitedHealthcare, which provides health care coverage and
benefits services; and Optum, which provides information and
technology-enabled health services. For more information, visit
UnitedHealth Group at www.unitedhealthgroup.com
or follow @UnitedHealthGrp on Twitter.

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UnitedHealth Group
Dimitri Senaratna, 952-936-3275