Wells Fargo Launches Enterprise Accessibility Program Office

Company highlights accessible services, Diverse Leaders Program, and
Accessibility Hackathon results

SAN FRANCISCO–(BUSINESS WIRE)–In honor of the International
Day of People with Disabilities
, Wells
Fargo & Company
(NYSE: WFC) is announcing the launch of the
company’s Enterprise Accessibility Program Office. The office will
coordinate and advocate for accessibility initiatives throughout the
company to help deliver a positive and consistent team member and
customer experience.

The overall goals of the Enterprise Accessibility Program Office are to:

  • Serve as an advocate and leader in accessibility for team members and
  • Create and continue to sustain talent retention and opportunities for
    advancement for team members with diverse abilities.
  • Foster a fully engaged and accessible workplace environment.

“We are focused on delivering accessibility experiences for customers
and team members that recognize disability as a natural part of the
human condition, and helping people with disabilities fully engage with
the bank to succeed financially,” said Kathy Martinez, head of
Disability and Accessibility Strategy at Wells Fargo. “While a lot of
progress has been made since the signing of the American with
Disabilities Act, more can be done to ensure accessibility for all, and
we plan to do just that.”

Martinez joined Wells Fargo in 2015 from the U.S. Department of Labor,
where she served as the assistant secretary of the Office of Disability
Employment Policy. At Wells Fargo, she works closely with lines of
businesses to define internal and external strategies related to online
and physical accessibility; hiring and promotion of team members with
disabilities; national nonprofit partnership programs; and
disability-owned suppliers.

Recent Wells Fargo initiatives include the following:

Wells Fargo Services

Wells Fargo is committed to providing outstanding service to people with
diverse abilities and ensuring they can access their accounts using a
banking channel of their choice. These include:

  • Accessible mobile apps for those who may be blind or have low vision.
  • Materials in large print, large font, and Braille, and materials that
    are audio and screen reader accessible.
  • JAWS (Job Access With Speech) screen-reader software installed at most
    branches, providing blind or low vision customers the opportunity to
    activate online banking. ADA accommodation is available in all
    branches where online banking stations have been removed.

Diverse Leaders Program for People with Disabilities

Wells Fargo’s Diverse Leaders Program for People with Disabilities
offers leaders who identify as having a disability the opportunity
to understand, reclaim and embrace the strengths and competencies that
may have challenged them, and help them bridge the gap while retaining
their differences and values. These leaders practice leadership skills
necessary for success in a diverse business environment, learn from
senior leaders about how they achieved success in their careers, and
build camaraderie through the opportunity to network, share and learn
from others.

Accessibility Hackathon

In 2016, Wells Fargo implemented its first Accessibility Hackathon, in
which 30 internal teams in the U.S. and abroad worked for two days in a
virtual environment to develop technology that would improve the
accessibility of a product, service or platform used by Wells Fargo team
members. Hackathon winners produced insightful recommendations and
solutions to improve accessibility for tracking time in the workplace
for team members who have low vision or are blind. Wells Fargo hosted
its second internal Accessibility Hackathon in November 2017 and had
more than 28 teams participate worldwide.

To learn more about Wells Fargo’s commitment to accessibility, please
visit www.wellsfargo.com/about/diversity/accessibility/

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based
financial services company with $1.9 trillion in assets. Wells Fargo’s
vision is to satisfy our customers’ financial needs and help them
succeed financially. Founded in 1852 and headquartered in San Francisco,
Wells Fargo provides banking, insurance, investments, mortgage, and
consumer and commercial finance through more than 8,400 locations,
13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has
offices in 42 countries and territories to support customers who conduct
business in the global economy. With approximately 268,000 team members,
Wells Fargo serves one in three households in the United States. Wells
Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of
America’s largest corporations. The Chronicle of Philanthropy ranked
Wells Fargo No. 3 on its most recent list of the top corporate cash
philanthropists. In 2016, Wells Fargo donated $281.3 million to 14,900
nonprofits and Wells Fargo team members volunteered 1.73 million hours
with 50,000 nonprofits. Wells Fargo’s corporate social responsibility
efforts are focused on three priorities: economic empowerment in
underserved communities, environmental sustainability, and advancing
diversity and social inclusion. News, insights and perspectives from
Wells Fargo are also available at Wells
Fargo Stories


Lisa Westermann, 415-845-7759