AMERICAN CANYON, Calif.–(BUSINESS WIRE)–Dynacraft announced today the results of its investigation of an
isolated incident involving a 12V Tonka Mighty Dump Truck product in
Bellingham, Washington in November of 2016. The company was immediately
made aware of the incident and took swift action to thoroughly
investigate the matter and worked cooperatively with the governmental
agencies including the U.S. Consumer Product Safety Commission.
Dynacraft’s investigation found the exact cause of the fire to be
inconclusive, but throughout an extensive inspection process, the
product’s battery and related components were put through multiple
rounds of rigorous tests to confirm its safety and quality. Ultimately,
the findings indicated that based upon the available evidence and type
of battery (sealed lead acid) involved, the incident in Bellingham,
Washington was an unlikely and isolated event.
Dynacraft is satisfied with the results of the investigation and is
looking forward to reinstating this popular product. “Consumer safety
remains our highest priority and we are proud of our safety record. We
have worked closely with our suppliers and the Toys “R” Us management
team in this matter, and we are very pleased to announce that the
product will be available for purchase this spring”, says John Bisges,
Dynacraft Managing Director.
The company is dedicated to providing its customers with safe products
that exceed their expectations for quality and safety, designed to
comply with all statutory and voluntary standards and regulations.
Although this was an isolated incident, Dynacraft is taking great care
to provide customers with the support they need. Should they have any
questions or concerns about their 12V Tonka Mighty Dump Truck, customers
are encouraged to contact Dynacraft at 1-800-551-0032 or via email at firstname.lastname@example.org.
The popular 12V Tonka Mighty Dump Truck, featuring a functioning dump
and real construction sounds, has been exclusively at Toys “R” Us in
2016. Dynacraft is looking to match the product’s popularity in 2017 by
also making it available for purchase on its own e-commerce website, dynacraftwheels.com.
Based in American Canyon, California, Dynacraft is an industry-leading
importer and distributor of quality bicycles, scooters and battery
operated wheeled goods for the entire family. With many famous brands,
Dynacraft offers families a wide variety of innovative products in the
very latest designs. Dynacraft products are made using quality parts and
production methods, thus ensuring the safety and dependability of every
Sarah (Schleider) Goldberger, 917-921-9889