Annual Best of Groupon collection honors customer favorites and top
CHICAGO–(BUSINESS WIRE)–Today Groupon unveiled its annual Best of Groupon collection (http://gr.pn/bestofgroupon2016),
which celebrates local businesses across the country for outstanding
service and the popularity of their Groupon campaigns. In recognition of
this annual distinction, Groupon analyzed customer satisfaction ratings
to determine which places had the friendliest local businesses in the
“Our annual Best of Groupon collection highlights merchants across the
nation that have delivered unbeatable service to customers and we’re
proud to showcase these great locally owned businesses in our
marketplace,” said Aaron Cooper, senior vice president, Groupon.
The top 10 cities with the friendliest local businesses –– meaning the
highest percentage of merchants with a 90 percent satisfaction rating or
higher from Groupon customers –– are:
1. Providence, R.I.
3. New Orleans
5. Hartford, Conn.
10. Charlotte, N.C.
Over 90% of Groupon merchants in the United States have 20 or fewer
employees, and over 30% are the sole proprietor.** Best of Groupon
merchants span a wide range of geographies and industries, including
health and beauty, food and drink, travel and activities-based
For more information on how Providence ended up so friendly, please
*Based on 2015 customer post-redemption surveys
**As of Q2 2015
Groupon (NASDAQ: GRPN) is a global leader of local commerce and the
place you start when you want to buy just about anything, anytime,
anywhere. By leveraging the company’s global relationships and scale,
Groupon offers consumers a vast marketplace of unbeatable deals all over
the world. Shoppers discover the best a city has to offer on the web or
on mobile with Groupon Local, enjoy vacations with Groupon Getaways, and
find a curated selection of electronics, fashion, home furnishings and
more with Groupon Goods.
Groupon is redefining how traditional small businesses attract, retain
and interact with customers by providing merchants with a suite of
products and services, including customizable deal campaigns, credit
card payment processing capabilities, and point-of-sale solutions that
help businesses grow and operate more effectively. To search for great
deals or subscribe to Groupon emails, visit www.Groupon.com.
To download Groupon’s top-rated mobile apps, visit www.groupon.com/mobile.
To learn more about the company’s merchant solutions and how to work
with Groupon, visit www.GrouponWorks.com.
Erin Yeager, 312.459.5847