Time Warner Cable Helps Phone Customers Block Unwanted Telemarketing and Robocalls with Easy Online Sign-up to ‘Nomorobo’
Customers now can add the call-blocking feature in one click
through TWC VoiceZone® Web site
NEW YORK–(BUSINESS WIRE)–Stopping unwanted telemarketing and robocalls is easier than ever for
Time Warner Cable (TWC) Phone customers with a new, simple online sign
up process for Nomorobo, a proven third-party call-blocking application.
TWC has integrated the feature into its home phone management Website,
VoiceZone®, so all it takes is one click to turn it on and enjoy more
peace and quiet.
“With robocalls being the largest category of complaints at the Federal
Communications Commission, we want to do everything we can to empower
our customers to take control over the calls that come into their home,”
said Jeff Lindsay, GVP and General Manager of TWC Home Phone. “Nomorobo,
along with several other privacy features we offer, provides our
customers peace of mind in knowing that illegal telemarketing and
robocalls calls won’t get through.”
Nomorobo automatically blocks phone calls from many telemarketers and
robocallers. The service takes advantage of Time Warner Cable’s “Answer
Anywhere” technology, a feature unique to digital phone service that
allows incoming calls to be routed to up to five different telephone
lines. The call rings in the home and simultaneously at Nomorobo’s
servers. If the number is on a so-called “blacklist,” the call will end
after one ring.
“Our all-digital phone technology allows us to bring sophisticated
solutions to our customers. They can enjoy pure voice quality,
unsurpassed reliability and advanced phone features like Nomorobo, our
Phone2Go app, international calling at no extra cost and much more,”
added Lindsay.
To add the free Nomorobo feature, phone customers should sign into TWC
VoiceZone using their TWC ID. Under the settings tab, select call
privacy then simply click on “turn on” Nomorobo.
TWC offers additional free “Peace and Quiet” privacy features to phone
customers that can be easily activated on the VoiceZone Web site. With
these features, customers can:
- Block up to 30 specific phone numbers
- Block calls from numbers with hidden caller ID information
- Accept calls from up to 30 phone numbers and block all others
-
Block their number from being displayed through Caller ID for a
particular call - Assign a special ringtone for up to 30 phone numbers
To learn more about TWC’s Phone plans and features, visit twc.com/phone.
About Time Warner Cable
Time Warner Cable Inc. (NYSE:TWC) is among the largest providers of
video, high-speed data and voice services in the United States,
connecting 16 million customers to entertainment, information and each
other. Time Warner Cable Business Class offers data, video and voice
services to businesses of all sizes, cell tower backhaul services to
wireless carriers and enterprise-class, cloud-enabled hosting, managed
applications and services. Time Warner Cable Media, the advertising
sales arm of Time Warner Cable, offers national, regional and local
companies innovative advertising solutions. More information about the
services of Time Warner Cable is available at www.twc.com,
www.twcbc.com
and www.twcmedia.com.
Contacts
Media:
Time Warner Cable Inc.
Judy Barbao, 614-481-5389
Judy.barbao@twcable.com
or
Shelley
Loo, 212-364-8293
Shelley.Loo@twcable.com
