95% Customer Satisfaction Rating and 98% Member Retention Underscores
IdentityForce’s Commitment to Keep all People Safe from Identity Theft
Inc., a pioneer of identity protection solutions and services, today
announced it has been named a finalist in the Customer Service
Department of the Year category in the 11th annual Stevie®
Awards for Sales & Customer Service. Specifically,
IdentityForce’s Customer Support Team is being recognized for delivering
top-tier service to its members by rapidly addressing identity
protection concerns and mitigating issues, which may include members who
are victims of identity theft that require restoration services.
IdentityForce has a 100 percent recovery success rate. The company is
also a nominee for the People’s
Choice Stevie Awards for Favorite Customer Service.
“We are honored to be recognized as a finalist by the Stevie Awards for
Customer Service,” said Steven
Bearak, CEO of IdentityForce. “There’s nothing more important to us
than providing world-class customer service to all people. We realize
they are trusting us to protect their personal information and the
identities of their children, spouses or partners, and senior family
members. Our members’ identity protection is very personal to us and
we’re proud of the work we do every day to protect what matters most.”
IdentityForce’s customer-centric approach is at the core of how the
company, with its decades of experience in personal security and
protection, continues to garner recognition from the industry and its
members. The company continues to maintain an A+ rating with the Better
Business Bureau, is only one of two Tier-One Identity Protection
providers to the U.S. government, and is the current gold standard for
the best Identity Theft Protection Service on TopTenReviews.
revenues from 2016 can also be attributed to its 95 percent customer
satisfaction rating and 98 percent member retention.
More than 2,300 nominations from organizations of all sizes and in
virtually every industry were evaluated in this year’s competition, an
increase of 10% over 2016. Finalists were determined by the average
scores of 77 professionals worldwide acting as preliminary judges.
Stevie Award winners will be announced at the gala banquet at Caesars
Palace in Las Vegas, Nevada on Feb. 24.
About The Stevie Awards
Stevie Awards are conferred in seven
programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The
American Business Awards, The International Business Awards, the Stevie
Awards for Great Employers, the Stevie Awards for Women in Business and
the Stevie Awards for Sales & Customer Service. Stevie Awards
competitions receive more than 10,000 entries each year from
organizations in more than 60 nations. Honoring organizations of all
types and sizes and the people behind them, the Stevies recognize
outstanding performances in the workplace worldwide. Learn more about
the Stevie Awards at www.StevieAwards.com.
For nearly 40 years, IdentityForce, Inc.
has provided best-in-class, highly scalable, award-winning identity
theft, privacy, and credit protection solutions to consumers,
businesses, and government agencies. A pioneer of identity protection,
IdentityForce’s innovation and customer-centric approach has made the
company a trusted partner for both organizations and
individuals. IdentityForce also provides custom-tailored programs to
organizations enabling them to build closer relationships and additional
revenue streams. In 2015, the U.S. government awarded IdentityForce
elite Tier-One status as an approved provider of identity protection
services for data breaches affecting over 21.5 million people.
IdentityForce is the only identity protection provider awarded the
Parent Tested Parent Approved Seal. Follow IdentityForce on Twitter,
become a fan on Facebook,
engage with us on LinkedIn,
and join us on Google+.
Learn more at www.identityforce.com.
©2017 IdentityForce, Inc. All other trademarks or trade names are
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