Marketing Systems Group Releases U-Dial System for TCPA Compliance Concerns

Sigue a La Raza en Facebook

HORSHAM, Pa.–(BUSINESS WIRE)–Marketing
Systems Group
, a leading provider of products, information and
services to the survey research community, today announced the release
of U-Dial,
their manual dialing system
. U-Dial was designed from the ground up
to address the FCC clarifications (to the original TCPA) released in
June of 2015 on the use of Automated Telephone Dialing Systems (ATDS).
U-Dial is at the forefront of commercially available survey research
tools that meet the needs of call centers while alleviating TCPA
compliance concerns.

“We are excited to be able to provide the industry with the means to
minimize the risks associated with dialing cellular numbers in today’s
regulatory environment,” said MSG President Jerry Oberkofler. “We wanted
to offer the quality control features needed by research call centers
while keeping TCPA compliance our main priority.”

U-Dial provides the critical monitoring, quality control and recording
functions that are integral to call centers and survey management.
Supervisors are able to manage interviewers, on site or remotely, with
full silent monitoring. U-Dial has flexible recording options and can be
set to record complete interviews or select questions. Additionally,
U-Dial is able to play pre-recorded sound files through the phone to the
respondent. U-Dial is compatible with SIP or analog/digital telephony
networks.

About Marketing Systems Group

Marketing Systems Group is a major provider of innovative products,
services and information solutions designed for the market, political
polling and survey research communities. The company has been in
operation for more than 25 years. Its products include the GENESYS
sample generation
system, the PRO-T-S
research automated and predictive dialing system, and the ARCS
panel management system.

Marketing Systems Group is headquartered in Horsham, PA in suburban
Philadelphia. It employs over 50 dedicated professionals. The company is
part of the AUS family of companies, providing exceptional consulting
and market research products and services to clients throughout the
United States and internationally. For more info about Marketing Systems
Group visit www.m-s-g.com.

Contacts

Marketing Systems Group
Jeff Palish
Sr. Vice President
215-653-7100
jpalish@m-s-g.com