UnitedHealthcare and Optum Continue to Support People Affected by Wildfires in Washington State

  • Free emotional-support help line from Optum open to anyone
  • Assistance for UnitedHealthcare plan participants whose access
    to care may have been affected

SEATTLE–(BUSINESS WIRE)–UnitedHealthcare and Optum, the health benefits and services companies
of UnitedHealth Group (NYSE: UNH), are continuing to help people
affected by ongoing wildfires in a number of counties across the State
of Washington.

This includes a free emotional-support line to help people in the
affected communities, and assisting health plan participants who may be
affected and need to make alternate arrangements to ensure continuity of
care.

  • Free Help Line: Optum, a leading health and behavioral health
    services company, is offering a free emotional-support help line.

The toll-free number, 866-342-6892, will be open 24 hours a day, seven
days a week, for as long as necessary. The service is free of charge and
open to anyone. Specially trained Optum mental health specialists help
people manage their stress and anxiety so they can continue to address
their everyday needs. Callers may also receive referrals to community
resources to help them with specific concerns, including financial and
legal matters.

Along with the toll-free help line, emotional-support resources and
information are available online at www.liveandworkwell.com.

  • Help Finding a Network Care Provider, Early Refills: Plan
    participants who need help finding a care provider in the
    UnitedHealthcare network or obtaining early prescription refills can
    call customer care at the number located on the back of their medical
    ID card.

For plan participants who may have misplaced their medical ID card, call
866-633-2446, 8 a.m.-8 p.m. (in the local time zone), Monday through
Friday. People enrolled in employer-sponsored and individual health
plans who have a smartphone can download the free Health4Me app,
which provides instant access to their ID card, network care providers,
their personal health benefits and more. The Health4Me app is available
as a free download at the Apple iTunes App Store and the Android Market
on Google Play.

About UnitedHealth Group
UnitedHealth Group (NYSE: UNH) is a
diversified health and well-being company dedicated to helping people
live healthier lives and making health care work better. UnitedHealth
Group offers a broad spectrum of products and services through two
distinct platforms: UnitedHealthcare, which provides health care
coverage and benefits services; and Optum, which provides information
and technology-enabled health services. For more information, visit
UnitedHealth Group at www.unitedhealthgroup.com
or follow @UnitedHealthGrp on Twitter.

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Contacts

UnitedHealth Group
Kristen Hellmer, 703-328-6340 (cell)
kristen_hellmer@uhc.com