Baltimore Woman Receives National Caregiving Award for Devoted Service

BrightStar Care Honors Kathy Carter with 2016 Caregiver of the Year

BALTIMORE–(BUSINESS WIRE)–#Baltimore–Patient, compassionate and resilient are three words that exemplify one
Baltimore woman who has dedicated her life to caring for others. For the
past six years, Kathy Carter, a caregiver with BrightStar
Care of Baltimore
, has taken on more than just her licensed role of
CNA and Med Tech, but rather the role of best friend to those she works
with. Her devotion was recognized this week when BrightStar
, the nation’s leading provider of in-home care, named her as
its 2016 National Caregiver of the Year.

The Caregiver of the Year Award honors the hard work, person-centered
care and dedication of a star caregiver within the BrightStar Care
system, a franchise that provides both medical and non-medical in-home
care and medical staffing and whose franchisees employ nearly 14,000
nurses and caregivers. Each year, hundreds of families across the
country nominate their BrightStar Care caregiver by providing a
testimonial about the outstanding and devoted services delivered to
their loved one, and this year Kathy’s two heartfelt nominations
contributed to her being named the winner.

“Kathy’s nomination letters describe her as a compassionate,
person-centered, attentive, fun, and professional caregiver — all the
attributes that make her an outstanding BrightStar Care caregiver,” said
Sharon Roth Maguire, MS, RN, GNP-BC, BrightStar Care Chief Clinical
Quality Officer. “I am so proud of the way Kathy mentors fellow
caregivers and shares her wisdom with families so that her clients
receive the very best care. It is clear why her clients love her so
much, and we are honored to select her as our 2016 National Caregiver of
the Year.”

One nomination came from a paraplegic client who compliments Carter on
her attention to detail and doing things the way he likes as well as her
optimistic attitude. “Kathy picks up on my mood and does her best to get
me out of my ‘funk’. She is a good listener and talks with me about my
problems, not so much offering advice but encouraging me to think
through alternatives and to be glad for what I do have in my life. She
is the kind of caregiver that you would love to have, the kind you would
picture for yourself. Having her brings a smile to my face every day.”

The second nomination letter was from the daughter of one of Kathy’s
clients, who describes how she helped alleviate some of her own personal
stress by becoming a caregiver for her mother. She adds that Kathy
served as a role model for other caregivers who support her mother.

“Kathy goes above and beyond the call of duty. She can get my mother to
eat when she doesn’t want to and she is the only one that can get her to
swallow her large pills,” wrote the daughter. “Kathy genuinely cares for
my mother, for her this is more than just a job it’s a calling.”

Kathy was first selected as the Northeast Regional finalist and was
invited to join the three other regional finalists in Chicago at the
BrightStar Care annual franchisee conference September 22, where
BrightStar Care CEO and co-founder Shelly Sun announced Kathy as the
company’s 2016 National Caregiver of the Year.

Early last month, Kathy was presented a regional award at a surprise
event hosted by the owner of the Baltimore BrightStar Care, Lynn
Berberich. During the reveal event, Kathy was given a trophy and a sash
to celebrate her award and was surrounded by family, friends and

“When I walked through this door it was amazing,” said Carter. “Words
just can’t describe how I felt, I was just overwhelmed. People like to
be touched, they like someone to listen to them, and at BrightStar Care,
that’s what I do for all my clients.”

To meet Kathy and to watch a video of her reveal event, which includes
heartfelt comments from two of her clients, visit
For more information about BrightStar Care of Baltimore, call
443.275.2796 or visit

About BrightStar Care

Based in Chicago, BrightStar Care is a national private duty home care
and medical staffing franchise with more than 300 locations which
provide medical and non-medical services to clients within their homes,
as well as supplemental care staff to corporate clients. BrightStar Care
franchise locations across the country employ over 2,500 registered
nurses who play a unique role in overseeing the care for each individual
client, a service that no other private duty home care provider offers.
In addition, BrightStar Care is the only national home care franchise to
receive The Joint Commission’s Enterprise Champion for Quality award
every year since the award’s inception. In 2015, the company ranked No.
177 on Entrepreneur Magazine’s Franchise 500 list, No. 27 on Crain’s
Chicago “Fast Fifty,” ranking and was included for the tenth consecutive
year on Inc. Magazine’s prestigious Inc. 5000 list. For more information
on BrightStar Care please visit;
to find out more about BrightStar Franchising, visit


Fishman Public Relations
Danielle Naccarato, 847-945-1300