IdentityForce Announces 43% Year-over-Year Sales Growth, Secures 95% Customer Satisfaction Rating, and 98% Retention Rate

Begins 2017 with New Partnerships, Expansion of Employee Benefits and
Broker Business, #1 Ranking by Independent Reviewer

BOSTON–(BUSINESS WIRE)–#ChildWatchIdentityForce,
, a pioneer of identity protection solutions and services, now
entering nearly 40 years of business, today announced it has entered Q1
2017 with record revenues and significant expansion in High-tech,
Financial Services, Telecommunications, and Government sectors.

IdentityForce’s growth in High-tech was accomplished by alignment with
employee-centric organizations that wanted to deliver Identity
Protection Services as an employer-paid benefit to employees across the
U.S. and internationally. For financial services firms, IdentityForce is
leveraged as an embedded solution to help deliver increased customer
loyalty, renewals, and overall adoption of services. Telecommunications
providers collaborate with IdentityForce to deliver innovative personal
protection and digital safety solutions to existing and new customers.
Throughout various government agencies, IdentityForce is relied upon
every day to protect the identities of both civilians and government

Highlights of IdentityForce’s 2016 achievements are summarized below
under five key areas:

  • Sales Growth | The company achieved 43 percent growth in sales
    YOY driven by both renewals of major partnerships and new engagements
    within High-tech, Financial Services, Telecommunications, and
    Government. The company’s consumer and Employee Benefit members both
    grew by 40 percent. Approximately 18 percent of the company’s growth
    can also be attributed to data breaches throughout organizations of
    all sizes.
  • Customer Satisfaction | Customer satisfaction remains a top
    priority for the company and in 2016 IdentityForce achieved a 95%
    member satisfaction rating with a 98% member retention rate.
    Additionally, IdentityForce has a 100% recovery success rate in
    relation to a stolen identity event.
  • Industry Recognition | IdentityForce earned recognition from
    analyst firm Javelin
    and was named the #1 Identity Protection Service by independent review
    site TopTenReviews,
    while maintaining an A+ rating from the Better Business Bureau.
  • Product Innovation | New Advanced Fraud Monitoring capabilities
    focused on real-time, proactive alerts that minimize damage done by
    identity thieves and further protects credit scores. Security was
    another IdentityForce priority and recognized by TopTenReviews
    for using “the best data system protection that an ID monitoring
    service can use for its networks.” As part of its extended security
    protocols, IdentityForce also provides 2
    Factor Member Authentication
  • Channel Growth | IdentityForce developed and grew its strategic
    partnerships including those focused on technology support, insurance,
    telecommunications, and wealth management, while also collaborating
    with benefit brokers.

“We’re proud of the successes achieved across all areas of the business
which is directly related to our customer loyalty and satisfaction
ratings,” said Steven
, CEO of IdentityForce. “As we plan for our next high-growth
year, we’re excited to see our sales, marketing, services, and product
teams expand exponentially. We’ll remain laser-focused on delivering the
best-in-class identity protection services that our members, and the
organizations we serve, rely on every day to protect what matters most.”

In 2017, IdentityForce will continue to expand its footprint throughout
the Employee Benefit market by working with both world-class
organizations that want to roll-out Identity Protection Services to
their employees, and also the benefit brokers who work alongside Human
Resources, Administrative, and Operations management. In 2016,
IdentityForce was the first Identity Protection Service to provide
employers with free ChildWatch
services for their employees.

About IdentityForce

For nearly 40 years, IdentityForce, Inc. has provided best-in-class,
highly scalable, award-winning identity theft, privacy, and credit
protection solutions to consumers, businesses, and government agencies.
A pioneer of identity protection, IdentityForce’s
innovation and customer-centric approach has made the company a trusted
partner for both organizations and individuals. IdentityForce also
provides custom-tailored programs to organizations enabling them to
build closer relationships and additional revenue streams. In 2015, the
U.S. government awarded IdentityForce elite Tier-One status as an
approved provider of identity protection services for data breaches
affecting over 21.5 million people. IdentityForce is the only identity
protection provider awarded the Parent Tested Parent Approved Seal.
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©2017 IdentityForce, Inc. All other trademarks or trade names are
properties of their respective owners.
All rights reserved.


IdentityForce Media Contacts:
Donna Parent, 508-318-4478
Kennedy, 781-603-6066