JAC Praised for Customer-Oriented Approach Across Middle East and Africa
BEIJING–(BUSINESS WIRE)–#JAC–Chinese auto maker JAC
(Shanghai Stock Exchange: 600418) is proud to announce that it has
received praise across the Middle East and Africa for its top-quality
customer care and after-service. Over the last month, JAC
has rolled out its Egyptian Service Month. From September 1-October 15, JAC
passenger vehicle customers in the country will receive free services
and advice to enhance their driving experience. So far JAC
has welcomed 200 customers, and predicts a further 600 will benefit from
the campaign.
This year’s Egyptian service month targets owners of the S3,
S2,
J2, J3 and J5 models, who are being invited to visit JAC
outlets for three complementary filter changes, free vehicle check-up,
and maintenance advice during the campaigns. JAC’s
VIP customers can also receive a free home visit and one-to-one
consultation through the company’s ‘mobile’ service. JAC
plans to use customer feedback to continually improve its products and
services, and enhance customer satisfaction.
The company has sold 2,500 passenger vehicles in the Egyptian market
since 2007. JAC’s
compact SUV sales champion, the S3,
has performed particularly well in the country since it was released
there last year. The S3
has achieved a monthly sales breakthrough of 100 units and has won much
praise from customers. Similarly, the S2
has begun to win the hearts of customers across Egypt since it’s release
in March this year.
JAC’s
service philosophy is “accurate information, fast response, effective
solution, high satisfaction,” and the company has a great reputation for
effectively solving customers’ problems quickly and efficiently. JAC
holds a service month every year across key regional markets such as
Egypt, Saudi Arabia, Algeria and the UAE, with the key aim of ensuring
customer satisfaction. The company has also dispatched a number of
technical and customer service experts to these markets in order to
train its distributors and provide assistance to customers. JAC
will launch its next service month in Algeria, the companies top
light-duty truck export market, and continue pursuing its aim of
ensuring customer satisfaction across the region.
JAC
Motors is an automaker that develops full-line independent brand
vehicles including light, medium and heavy trucks, sedans, MPV, SRV,
buses, chassis, engineering machinery, engines, and gearboxes. Based in
Hefei, China, the company’s research and development center drives its
innovation. JAC
also founded China’s first overseas research and development center in
Turin Italy, and a second in Tokyo, Japan.
Contacts
JAC Motors
Crystal Feng, +86-551-62296885
jacmotors@jac.com.cn
http://jacen.jac.com.cn/showroom/s5.html
http://goal.jac.com.cn/
