Samsung Receives Retail TouchPoints’ Customer Engagement Award for Endless Aisle Solution

VANCOUVER, British Columbia–(BUSINESS WIRE)–#EndlessAisle–iQmetrix would like to congratulate Samsung on being awarded Retail
TouchPoints’ Customer Engagement Award in the category of In-Store
Digital.


iQmetrix is proud to have partnered with Samsung to deliver an endless
aisle experience in 200 third-party retail locations to open up a new
channel for Samsung Gear and connected home SKUs. The self-serve kiosk
allows retailers to sell Samsung’s premium line without having to
physically carry the product.

“Omnichannel for Samsung is about the connection between digital and
physical retail,” says Emery Skolfield, VP of Omnichannel, Samsung. “We
need to build a seamless connection through all touchpoints of the
shopping experience.”

Through a nomination process, the winners were selected on, but not
limited to, four specific criteria:

1. Unique shopping/promotional offerings
2. Customer engagement
strategies
3. Customer analysis
4. Technology innovation

Congratulations to all 11 retail companies receiving awards this year.
The full list is available in Retail
TouchPoints’ report
.

About Samsung Electronics America, Inc.
Headquartered in
Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA), is a
recognized innovative leader in consumer electronics, mobile devices and
enterprise solutions. A wholly owned subsidiary of Samsung Electronics
Co., Ltd., SEA is pushing beyond the limits of today’s technology and
providing consumers and organizations with a portfolio of groundbreaking
products in appliances, home entertainment, Internet of Things, mobile
computing, smartphones, virtual reality, wireless infrastructure and
wearables, in addition to offering leading content and services related
to mobile payments, 360-degree VR video, customer support and more.
Samsung is a pioneering leader in smartphones and HDTVs in the U.S. and
one of America’s fastest growing home appliance brands. To discover more
about Samsung, please visit www.samsung.com.
For the latest Samsung news, please visit news.samsung.com/us and
follow us @SamsungNewsUS.

About iQmetrix
iQmetrix is a former retailer turned software
company focused on improving and connecting the in-store experience.
With products from POS to endless aisle, we’ve taken our unique
understanding of the pain points in retail and the gaps in solutions to
create better experiences for retailers and their customers. All of our
solutions are built on a scalable platform with powerful metrics at
their core to provide a more complete view of today’s consumer. We’re
currently powering over 18,000 locations. Founded in 1999, iQmetrix is a
privately-held software as a service (SaaS) company with offices in
Canada, the U.S. and Australia. www.iQmetrix.com

Contacts

iQmetrix
Media Contact
Beth Wanner, 866-482-5744 ext
2300
Manager, Marketing & Public Relations
BethW@iQmetrix.com
or
Samsung
Dianne
LaGuardia, 201-375-5974
Sr. Manager, PR
d.laguardia@partner.sea.samsung.com